Summary
Azure Administrator moving into DevOps engineering with production CI/CD experience in both Azure DevOps and GitHub Actions. Built and operates pipelines with automated linting, approval gates, secrets management, and rollback validation. AZ-400 (DevOps Engineer Expert), AZ-204, and AZ-104 certified.
Experience
Azure Administrator
Total Site Solutions
- Designed and operate a 5-stage Azure DevOps pipeline — PSScriptAnalyzer lint on every PR (errors block merge), deploy stage gated behind manual approval, running on a self-hosted agent on the domain controller.
- Diagnosed a recurring post-merge failure where Git CRLF conversion corrupted Unicode characters and broke production deploys — root-caused four distinct corruption patterns and built an automated detection-and-repair script, eliminating the recurring outage.
- Enforced branch protection on main requiring PR review, linked work items, and passing builds; every deploy creates timestamped backups with post-deploy verification, enabling validated rollbacks via git revert or direct restore.
- Implemented service principal auth for Microsoft Graph and certificate-based auth for Exchange Online; all secrets stored as machine-level environment variables and Azure DevOps secret variables — never hardcoded — with documented rotation schedules.
- Investigated a 2x month-over-month Log Analytics cost spike using KQL — identified non-interactive sign-in logs as the ingestion driver (27 GB vs 13 GB baseline) and recommended migrating alert rules to native Log Analytics, projecting ~60% cost reduction.
- Built and deployed a production PowerShell automation platform for the full employee lifecycle (onboarding, lookup, offboarding) — reduced a 30–60 minute manual process to under 5 minutes for 200+ users.
- Administers hybrid AD + Entra ID for 200+ users — Conditional Access, MFA, identity lifecycle; raised Microsoft Secure Score from the low 40s to 71.65% through targeted hardening. Manages Intune and Defender for Endpoint across 200+ Windows 11 endpoints.
IT Technician II
Total Site Solutions
- Resolved escalated AD, GPO, and access issues with root-cause fixes; managed 200+ Windows endpoints using PowerShell automation for patching and cleanup.
- Documented repeatable procedures that improved team troubleshooting speed and reduced repeat tickets.
Help Desk Technician
Sun Auto Tire & Service
- Delivered same-day resolution on OS, application, and network issues for 100+ users.
- Authored documentation that improved first-call resolution rates across the support team.
Help Desk Technician
Apex Systems / Whole Foods
- Maintained SLA compliance across 500+ store locations while processing 40–60 tickets daily.
- Created troubleshooting guides that reduced escalations and improved team resolution speed.
Help Desk Technician
Capgemini
- Resolved ServiceNow tickets for Outlook, authentication, and AD issues — completed 100+ weekly AD tasks.
- Expanded the internal knowledge base, reducing repeat escalations.
Projects
IT Onboarding & Offboarding Automation
Total Site Solutions (production) · github.com/fnuno1/Onboarding-Offboarding-Automation
- Reduced employee onboarding from 30–60 minutes to under 5 minutes for 200+ users via end-to-end PowerShell automation with Azure DevOps CI/CD — lint validation, branch policies, approval gates, and backup-and-verify deploys.
- Published sanitized public repo with full pipeline definition, runbook, PR template, and five annotated PowerShell tools demonstrating secrets handling, service principal auth, and audit monitoring patterns.
Cloud Resume Challenge
- Azure Static Web Apps + Azure Functions (Python) + Cosmos DB — live visitor counter backed by serverless API, custom domain with SSL, and full CI/CD pipeline via Azure DevOps with multi-stage validation and manual approval gates.
- Migrated from GitHub Actions to Azure DevOps for full pipeline control — Validate stage runs on every PR, Deploy stage requires manual approval, all secrets managed through variable groups.
Skills
CI/CD & DevOps
Secrets & Auth
Observability
Scripting
IaC
Cloud & Identity
OS & Networking
Documentation
Education
Bachelor of Science, Cloud Computing
Western Governors University · Salt Lake City, Utah
